Privacy policy

Data controller

Conciera SARL, T115 Technopark Tangier, Morocco.
ICE: 003881285000031
Email: [email protected]

Data collected

We collect the following data when you use our site or services:

• Identification data: first name, last name, email address, phone number
• Browsing data: IP address, browser type, pages visited, time on page
• Contact data: messages submitted via our forms
• Property data: information about your real estate as part of our concierge services

Processing purposes

Your data is used to:

• Reply to your contact requests and quotation enquiries
• Provide our concierge and property management services
• Improve our site and services
• Send you commercial information (with your consent)
• Comply with our legal obligations

Retention period

Your personal data is retained for the time necessary to fulfill the purposes for which it was collected, and at most 3 years after your last contact with us, unless a longer legal retention period applies.

Data sharing

Your data is never sold to third parties. It may be shared with:

• Our technical providers (hosting, analytics)
• Booking platforms (Airbnb, Booking.com) as part of our services
• Competent authorities when required by law

Cookies

Our site uses cookies to improve your browsing experience and analyze site usage. You can configure your browser to refuse cookies or be alerted when a cookie is sent.

Your rights

In accordance with Moroccan Law 09-08 on the protection of individuals with regard to the processing of personal data, you have the following rights:

• Right of access: obtain a copy of your data
• Right of rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to object: object to the processing of your data
• Right to portability: receive your data in a structured format

To exercise these rights, contact us at [email protected].